Terms of Use

LaneAxis Terms of Use

Last Updated April 13, 2023

Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services.

This document acts as an agreed upon (“Terms of Use”, “Terms”) between you (“Purchaser”, “User”, “you”) and LaneAxis, Inc. (“Company”, “LaneAxis”, “us” or “we”). You accept these Terms when you use the Company’s services or any other features, technologies or functionalities offered by the Company through the website www.laneaxis.com (including all and any subdomains, collectively, the “Website”) or through any other means (collectively, “Services”).

We will provide notice of any amendment to these Terms by posting any revised document to the Website and updating the “Last updated” field above accordingly or by any other method we deem appropriate. We are not obligated to provide notice in any other method beyond these. Any change to these Terms will be effective immediately upon such notice and apply to any ongoing or subsequent use of the Website and Services. By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms then you may not access the Services.

1. Qualifications of User in Order to Use the Website

You represent and warrant that you are at least eighteen (18) years of age, are legally entitled to use the internet and services like those provided by the Company (according to the laws of the state of Delaware and any relevant jurisdiction in which you reside), and have not had your right to use our service previously suspended or revoked by us.

2. Illegal and Prohibited Use

You represent and warrant that you will not use the Website or Services for any criminal, illegal, or otherwise prohibited use, including (but not limited to) activities related to money laundering, drug trafficking, human trafficking, weapon trafficking, terrorism, securities fraud, or tax evasion. You represent and warrant that you will not use our Website or Services to assist any other party in such illegal activity.

You represent and warrant that you will not in any way use the Website or Services to: distribute spam, junk communications or chain letters; reverse engineer or otherwise improperly access any of the Website’s underlying code or technical mechanisms; cause damage to the Website or the Company through any means, including (but not limited to) through the use of hacking, malware, viruses, illegitimate credentials, phishing, brute force attacks, SQL exploits, or any other method of detrimentally intercepting, interrupting, or damaging any information or functionality related to the Website. You also agree not to transfer access to your Account (as defined below) or any other rights granted to you by these Terms.

3. Registration and Account

The use of our Services requires you to create an account with the Company (“Account”) and agree to our Platform User Agreement. The User warrants and represents that all information provided when creating such an Account is current, complete, and accurate. You agree to promptly notify the Company of any changes to any information that would cause the information provided upon your Account’s creation to no longer be current, complete or accurate.

You also represent and warrant that you understand that at the Company’s request while registering the Account you may be asked to confirm your email address in a manner deemed suitable by us. Also, the Company may request you to provide additional information such as proof of your identity, physical address and source of funds at any time to use our Website and/or Services. If you refuse to provide such information or it will be determined that you may not use our Website and/or Service for any reason, you will be denied Website and/or Services.

You agree that you exclusively will access and use your Account, and you may not transfer the right of its use or disclose any log-in credentials to a third party without our written consent. You agree to take full responsibility for any activity that occurs through the use of your account and cannot transfer this obligation to any third party. You agree to notify the Company in the event that you discover or suspect any security breaches or vulnerabilities related to the Website or Services.

No Refund/No Return Policy: Except as stated in this agreement, all sales are final. Please note that once you access, use or download any digital asset or services provided by LaneAxis and AXIS Token International you can no longer cancel your purchase.

4. Damages Caused by Vulnerabilities Inherent in the Internet

The User agrees that the Company is not responsible whatsoever for any damages caused by the interception, loss or alteration to any information sent over the Internet. While the Company will take reasonable steps to ensure the security and privacy of any information transmitted during your use of our Services, in no event will any such information be considered “confidential” or will its disclosure to a third party, accidental or otherwise, cause liability against the Company, even if it occurs as a result of our negligence.

The Company takes every reasonable precaution to prevent and mitigate attacks. However, these problems still may occur from time to time for reasons that are out of our control. If the Company believes its Website or any LaneAxis platform has been compromised or is under attack, the Company reserves the right to immediately stop all Services provided through the Website. The Company makes no representation and does not warrant the safety of the Website and is not liable for any lost value or stolen property, regardless of whether the Company was negligent in providing appropriate security.

5. The Company Does Not Provide Legal, Financial or Other Professional Advice

In no way should our providing of Services be considered legal, financial or any other kind of specialized or expert advice on which the User might detrimentally depend, causing liability against the Company. In using the Website, you represent and warrant that you have sought any legal, financial or otherwise specialized advice from an expert qualified to provide such counsel.

You represent and warrant that you understand that any recommendations or commentary made by the Company or its employees or other users should be considered generalized in nature, and you should use your own judgment or seek the advice of an expert before taking any action regardless of such statement. We give no assurance as to the accuracy or completeness of any such statement.

6. License

The Company grant you a limited, nonexclusive, non transferable license (“License”) to access and use our Website and Services. This License is subject to these Terms and our Platform User Agreement. Any other use of the Services not expressly permitted by these Terms and our Platform User Agreement is prohibited. All other rights are expressly reserved by the Company and our licensors, including that to any content or functionality as presented on the Website or Services. “LaneAxis”, “www.laneaxis.com”, all logos related to Services or displayed on the Website are trademarks or registered marks of the Company or its affiliates. You will not redistribute, claim ownership, license, deconstruct, reverse engineer, alter, incorporate into any other works or websites, or otherwise exploit any such content or functionality without prior express written consent of the Company.

7. Termination

We may terminate or suspend your License to our Services without prior notice or liability for any reason whatsoever, including (but not limited to) if you breach the Terms or our Platform User Agreement. Nothing in these terms or in any other communication or action by the Company or our employees, agents or representatives should be taken as a waiver of any legal remedies available for any event causing termination. All provisions of the Terms or our Platform User Agreement which by their nature should survive termination shall survive termination, including (but not limited to) ownership provisions, disclaimers or limitations of obligations or liability, and indemnity.

8. Copyright of Communications In Connection With Our Services

The User agrees that any materials, information or communications transmitted between the User and the Company in any form and by any means are non-confidential and will become the sole, exclusive property of the Company. The Company will own all intellectual property rights to such communications or materials and can use or disseminate them in a completely unrestricted fashion for any legal purpose, commercial or otherwise, without notifying or compensating you. You hereby waive any right to litigation or recovery for perceived damages caused by the use of this information as is permissible by law.

9. SMS Messaging

1. Text Messaging Program. LaneAxis will send platform account registration links via SMS text messages. 2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. 3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at customer service@laneaxis.com. 4. Mobile Phone Carriers are not liable for delayed or undelivered messages 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. Frequency: SMS messages will be sent out once a week until you’ve signed up or opted yourself out of the messages. 7. If you have any questions regarding privacy, please read our privacy policy: laneaxis.com/legal-privacy-policy/.

10. Premium Subscription and Network Invitations

All premium LaneAxis subscription plans will be billed on a month-to-month basis, with payments automatically pulled from the user's payment method on file. Every subscription is defaulted to auto-renew on the next billing date unless the user cancels the subscription. Unused shipper connection credits will carry over from month-to-month contingent on all payments being current. No refunds will be given upon cancellation; however, users will still have access to the platform, its services, and shipper-connection credits until the next billing date. Once the subsequent billing date has passed following cancellation, all shipper-connection credits will be forfeited. If the user chooses to reactivate their subscription in the future, any purchased shipper-connection credits remaining from the previous subscription will be re-applied to the new subscription. Shipper-direct invitation credits are not available in the free subscription plan, only in the premium model.

We shall make the software available to you as a subscription in accordance with the applicable order. The subscription fees cover the use of the software (in accordance with the license granted herein) and the provision of support services, as further described in the Agreement. These terms do not apply in respect of any additional services such as any installation, integration, and/or adoption services related to the software. We provide Support Services only for the most current major release of the software. To ensure full use of the Support Services, you are advised to update and maintain your subscription to the latest major release.

11. Indemnification

You agree to indemnify, exculpate, and hold the Company, its representatives, affiliates, employees and service providers harmless from any claim or demand permissible by law arising out of or related to the use of the Services, including but not limited to any breach by you of these Terms or violation of any law, rule, or rights of a third party. You agree to pay for any legal fees or other costs that incurred by the Company or any other indemnified parties as a result of your actions.

12. Disclaimer of Warranties and Guarantees

The Company does not guarantee any level of performance or the continued, uninterrupted availability of our Services. We do not guarantee the accuracy of any information provided on the Website. We hereby disclaim all warrants and guarantees not expressly made in these Terms.

13. Applicable Law and Venue

Any legal claim arising out of or relating to these Terms or our Services shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association, including, if necessary, the Optional Rules for Emergency Measures of Protection. The arbitration shall be conducted in Orange County, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS SECTION 11 MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CLIENT OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CLIENT OR USER.
These Terms and Privacy Policy are a single set of rules which regulate the relationships between Customer and the Company. You cannot accept it partially, this set of rules must be accepted in full.

14. Survival and Severability

Any portion of these Terms that reasonably should survive the termination of your License or any other agreement is hereby agreed to do so. If any provision of these Terms is deemed illegal, invalid or otherwise invalid for any reason, then that provision will be severed, and the rest of these Terms will remain intact and enforceable.

15. Integration

Our failure to exercise or enforce any rights or provisions of these Terms does not constitute a waiver of those rights or provisions. These Terms represent the entire and complete agreement between the User and the Company, including any future modification of these Terms, superseding any prior agreements or communications between you and us. Any ambiguities in these Terms shall be construed in the light most favorable to the Company.

16. Act of God

The Company’s performance under these Terms shall be excused if the failure of such performance is caused by forces beyond its reasonable control. This includes (but is not limited to) acts of God, acts of any government, war or civil unrest, severe weather, fire, natural disasters, political embargos, terrorism, power or equipment failure, industrial or labor disputes or controversies, or acts of any third party.

17. Contact Us

If you have any questions about these Terms, please contact us at customerservice@laneaxis.com.

Risk Assessment

“Risk Assessment” is a process shippers use to make decisions for carriers in their network. Similar to credit score which you need to verify for accuracy, Risk Assessment is equally important to verify because it directly affects your freight access. Verify your score and be visible in the network.

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